Refund Policy

This Refund Policy applies to purchases of Sellie, operated by Spira LLC (30 N Gould St, Ste R, Sheridan, WY 82801, United States).

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no complicated conditions.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund:

• visit paddle.net and look up your order using the email address you purchased with; or
• email us at lena@spiracreations.com and we will pass the request to Paddle for you.

Refunds are returned to the original payment method. Processing times depend on your bank or card issuer, typically within 5–10 business days once approved.

Paddle's refund policy

Paddle's own terms also apply to your order and are available at paddle.com/legal/refund-policy. Where local consumer law grants you stronger rights, those rights apply.

Questions

Email lena@spiracreations.com and we will help. We aim to respond within two business days.